7xbd's Privacy Policy

7xbd is a trusted online betting and gaming platform in Bangladesh. This privacy policy clearly describes how the personal information you provide while using our website, applications, and related services is managed.

This policy applies to all registered members, site visitors, and service users of 7xbd. By creating an account or using our services on the platform, you are considered to have given your consent to the terms of this privacy policy.

We believe you should have full control over your personal information. That is why we always operate with transparency and use modern technology to protect your data. Your information is stored with the highest level of security through SSL encryption and secure data storage.

We collect various types of information during the registration and service process on the 7xbd platform. A detailed description of this information is provided below:

2.1 Personal Identity Information

Information you provide when creating an account:

• Full name and date of birth (for age verification — only persons aged 21+ may use the service)
• Email address and mobile number
• Current and permanent address
• National ID number or passport number (where required)

2.2 Financial Transaction Information

Information collected during deposit and withdrawal processes:

• bKash, Nagad, Rocket, Upay account numbers
• Bank account details (for bank transfers)
• Transaction history, amounts, and dates
• Current wallet balance and bonus information

2.3 Technical Information Collected Automatically

Information collected automatically while you use the platform:

• IP address and device type
• Browser type and operating system information
• Login time and session information
• Page visit patterns and click data
• Information collected through cookies and similar tracking technologies

2.4 Gaming Activity Information

Information related to your activity on the platform, such as: betting history, game types and preferences, bonus usage records, and VIP level progress.

7xbd uses your personal information for the following lawful purposes:

3.1 Service Delivery and Operations

• Creating, verifying, and maintaining your account
• Processing financial transactions — managing deposits and withdrawals
• Providing and managing bonuses and promotional offers
• Ensuring participation in the VIP program
• Providing customer support — via live chat and email

3.2 Protection and Security

• Preventing fraud, money laundering, and other illegal activities
• Verifying account security and identifying suspicious activity
• Age verification — only persons aged 21+ may use the service
• Taking necessary steps under the responsible gaming policy

3.3 Platform Development

• Analyzing user experience and improving services
• Identifying and resolving technical issues
• Preliminary analysis before launching new games and features

3.4 Communication and Notification

• Sending important account information and transaction notifications
• Relevant promotional information (based on your consent)
• Providing notice of changes to the privacy policy or terms and conditions

7xbd never sells your personal information or shares it with third parties without authorization. However, limited information may be shared in the specific circumstances below:

4.1 Service Partners

We work with certain trusted service partners who assist in operating our services, such as payment gateways and technology providers. These partners receive only the limited information necessary for their designated tasks and are contractually bound to maintain confidentiality.

4.2 Legal Obligations

We may be obligated to provide information to authorities in compliance with applicable laws in Bangladesh or court orders. In such cases, we will provide only the information legally required.

4.3 Fraud Prevention

Necessary information may be shared with relevant authorities to prevent money laundering or serious fraudulent activity.

We use cookies and similar technologies to ensure the smooth operation of the 7xbd platform and to improve your browsing experience.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. They are used for maintaining login sessions, storing security tokens, and remembering your preferred language settings. These cookies cannot be disabled.

5.2 Functional Cookies

These cookies are used to provide you with a personalized experience, such as remembering your preferred game categories or display settings.

5.3 Analytical Cookies

These cookies are used to measure platform traffic and analyze user behavior. The information collected is generally aggregated and anonymized.

You can manage cookies from your browser settings. Please note, however, that disabling certain cookies may limit some platform functionality.

7xbd follows the most up-to-date technology and strict security practices to protect your personal information:

6.1 Technical Protection

• All data transmission secured through SSL (Secure Sockets Layer) encryption
• Sensitive information stored using modern encryption algorithms
• Regular security audits and penetration testing
• Firewall and intrusion detection systems kept active

6.2 Administrative Protection

• Employee data access restricted to the minimum necessary
• All staff are contractually bound to maintain confidentiality and receive regular training
• A rapid response plan is in place in the event of a data breach

6.3 Payment Security

During transactions via bKash, Nagad, Rocket, Upay, and bank transfers, your financial information is handled in accordance with the security standards of the relevant payment provider. We do not store your full payment card or bank account details directly on our servers.

We retain your personal information only for as long as necessary to provide services, meet legal obligations, or serve legitimate business purposes.

7.1 Active Accounts

While your account is active, we retain your complete information. This information is used for service delivery, support, and security.

7.2 After Account Closure

Even after an account is closed, necessary information is retained for a defined period to maintain legal and financial records. Transaction records and identity verification information are retained in accordance with applicable legal requirements.

7.3 Data Deletion Requests

You may contact our support team to request deletion of information that is no longer required beyond legal obligations. We will process your request as promptly as possible.

Every user of 7xbd has the following rights regarding their personal information:

8.1 Right to Access Information

You can find out at any time what information we hold about you. You can view this information by logging into your account settings or by contacting our support team.

8.2 Right to Correct Information

If any information we hold about you is incorrect or incomplete, you may request a correction. Some information can be updated directly from your account profile page.

8.3 Right to Delete Information

Within the limits of legal obligations, you may request deletion of your personal information. However, for active accounts, some information is essential for service operations.

8.4 Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted. You can request at any time to stop marketing communications or to opt out of optional analytical data collection.

8.5 Right to Submit a Complaint

If you believe your privacy rights have been violated, contact us directly. We will consider your complaint promptly and seriously.

7xbd strictly follows a 21+ age policy. Our services are for persons aged 21 and above only. We do not knowingly collect or store personal information of any person under the age of 21.

Age is verified at registration, and additional identity verification procedures are followed where necessary. If a person registers by providing a false age and this is later proven, the account will be closed immediately and the related data will be securely deleted.

If you become aware that a minor is using our platform, please notify our support team immediately.

For payment processing on the 7xbd platform, we use third-party payment services such as bKash, Nagad, Rocket, and Upay. These services have their own privacy policies and operate independently.

When you use these payment gateways, the privacy policy of the respective service applies. 7xbd is not responsible for the data practices of these third-party services.

Our gaming section features games from various providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers operate games within their own technology environments. 7xbd acts only as a connecting platform.

7xbd reserves the right to update this privacy policy when technological improvements, legal changes, or expansion of services occur. For significant changes, we will notify you in the following ways:

• Displaying a notice or banner on the platform
• Sending a notice to your registered email address
• Updating the last revised date at the top of this policy

If you continue to use the platform after the updated policy is published, you will be considered to have given your consent to the new policy. We therefore recommend that you review this policy regularly.