7xbd FAQ — Answers to All Your Questions

Account verification confirms your identity and keeps the platform free from fraud. It protects your funds and ensures that only the rightful account holder can withdraw money. Once verification is complete, the withdrawal process becomes faster and your account stays secure.

Documents are usually requested before a large withdrawal for the first time, or when unusual activity is noticed on an account. Verification may also be required if you change your payment method or reactivate an account after a long period of inactivity. Verification requests are typically sent by email.

If your verification is rejected, first read the reason given in the email carefully. Rejections are often due to blurry document images or an unacceptable file format. Take new photos in good lighting and resubmit. If the problem continues, contact us via live chat or at [email protected] — our team will help resolve it.

Yes, this is very important. The name registered on your 7xbd account must exactly match the name on your bKash, Nagad, Rocket, Upay, or bank account. If the names do not match, your withdrawal request may be held and additional verification may be required. So entering the correct name at registration is essential.

After a withdrawal request is successfully submitted on 7xbd, funds generally reach your mobile banking or bank account within 1 hour. This is one of the fastest services among mobile banking options in Bangladesh. However, if a verification process is involved in your first withdrawal, it may take a little longer.

No. For security reasons, withdrawals can only be made to a mobile wallet (bKash, Nagad, Rocket, Upay) or bank account registered in your own name. Withdrawal requests to third-party accounts are automatically cancelled. This is to protect your funds.

Yes, but the wagering requirement must be met first. For example, if you receive a ৳1,000 bonus, the wagering is calculated on that bonus amount only — meaning you need to place ৳1,000 × 10 = ৳10,000 in bets. Once the requirement is met, your winnings are added directly to your main balance and can be withdrawn through the normal process.

The minimum withdrawal amount at 7xbd is ৳1,000. Withdrawal requests below this amount are not processed. So it is best not to attempt a withdrawal until your balance is at least ৳1,000. There is no maximum withdrawal limit, though larger withdrawals may require additional verification.

Yes. 7xbd's withdrawal service is active 7 days a week, 24 hours a day. Whether it is night or a holiday, your withdrawal request will be processed with the same efficiency. Funds generally arrive within 1 hour. If you have any issues, 24/7 live chat support is available.

First wait a few minutes and refresh the page. Keep the confirmation message sent from your mobile banking service. If the money has still not arrived after 15 minutes, contact us via live chat or at [email protected] with your transaction reference number. Our team will look into it promptly.

Log in to 7xbd, select the "Deposit" option, and choose bKash as your payment method. Follow the instructions shown there, enter the deposit amount, and complete the payment via the bKash app or USSD. Once the transaction is successful, the amount will be added to your account balance within a few minutes.

The minimum deposit amount at 7xbd across all payment methods is ৳200 — this applies to bKash, Nagad, Rocket, Upay, and bank transfer alike. You can start with a small amount, which is quite convenient for new players.

7xbd does not charge any deposit fee of its own. However, your mobile banking provider (such as bKash or Nagad) may apply a small charge for send money or payment transactions according to their own policy. So keep a slightly higher balance than needed when making a payment to ensure the full deposit amount goes through.

The welcome bonus is added automatically as soon as you make your first deposit. For example — depositing ৳1,000 gives you a 100% bonus of ৳1,000, making your total balance ৳2,000. The maximum bonus is up to ৳10,000 — for instance, depositing ৳22,000 gives a ৳10,000 bonus and a total balance of ৳32,000. No separate code or application is needed to receive the bonus.

Bets placed on slot games, live casino tables, and sports betting generally count toward meeting the wagering requirement. However, certain specific games or bet types may count at a different rate. For the latest and most accurate information, check the bonus terms and conditions page or ask via live chat.

Yes, you can cancel a bonus before you start using it. However, once bets have been placed from the bonus balance, it can no longer be cancelled. To cancel a bonus, go to the bonus section of your account and use the "Cancel" option. If you have trouble, get help via live chat.

Yes, every bonus has an expiry period within which the wagering requirement must be met. If the requirement is not met before the expiry, the bonus balance is automatically removed. The exact number of days to use it is shown in your account when the bonus is activated. So once you receive a bonus, start playing without delay.

No. The welcome bonus can only be received once per account — at the time of the first deposit. If the same person tries to claim the bonus by opening multiple accounts, it will be considered a rule violation and may result in account cancellation. Other offers for returning players are available from time to time.

If a match is abandoned without an official result due to rain or another reason, the bets on that match are generally considered void and the staked amount is refunded. However, the specific rules may vary depending on the match type and betting market — check the betting rules or live chat to confirm.

Decimal odds are the simplest format. To calculate your total return, multiply your stake by the odds. For example, a ৳100 bet at odds of 2.50 returns ৳250 if you win (including the original ৳100). Any odds above 1.00 means a win returns your original stake plus a profit.

Yes. In an accumulator or multi-bet, you can add predictions on multiple matches together, and if all predictions are correct the odds multiply to create the chance of a larger return. However, if even one is wrong the entire bet is lost. This is a high-risk option — use it with care.

For BPL and international cricket, markets typically include match winner, toss winner, total runs (over/under), top run scorer, and innings runs, among others. For example, in a Bangladesh vs India match you can bet on how many runs will be scored in a specific over. The full list of available markets can be seen live in the sports section.

Yes. Betting on IPL, the T20 World Cup, ICC events, and other major cricket tournaments around the world is available at 7xbd. Football is also available — from FIFA events to the Premier League. Markets for various sports familiar to Bangladeshi fans, including kabaddi, are also available seasonally.